Privacy Policy
At Punchy, we are committed to protecting the privacy and security of the personal information of our clients and website visitors. This privacy policy explains how we collect, use, and protect your personal information.
- Information We Collect
We may collect the following types of personal information when you use our training services:
1.1. Information You Provide: When you sign up for our training services, create an account, make a purchase, or interact with our platforms, we may collect information such as your name, email address, postal address, phone number, and payment information.
1.2. Usage Data: We may collect information on how you use our website and platforms, including your browsing activities, access times, and pages viewed. This data is collected through cookies, tracking technologies, and similar tools.
1.3. Communication Information: If you contact us via email, phone, or other communication channels, we may collect and store the information you provide during such interactions.
1.4. Zoom, Teams, and Thinkific Information: We may collect data from Zoom, Teams, and Thinkific platforms to manage and deliver our training services effectively. This may include user interactions, course progress, and assessment results.
- How We Use Your Information
We use the collected information for the following purposes:
2.1. Providing Services: To deliver our training services, process payments, and manage your account.
2.2. Communication: To respond to your inquiries, provide customer support, and send you important updates related to our services.
2.3. Personalization: To tailor our content and offerings to better meet your interests and preferences.
2.4. Analytics: To analyze user behavior and trends, improve our website and platforms, and optimize our services.
2.5. Legal Compliance: To comply with applicable laws, regulations, and legal requirements.
- How We Share Your Information
We may share your personal information with third parties in the following circumstances:
3.1. Service Providers: We may engage trusted third-party service providers to perform various functions on our behalf, such as payment processing and customer support. These providers may have access to your personal information as necessary to perform their functions, but they are not permitted to use it for any other purpose. We do not sell or rent your personal information to third parties.
3.2. Compliance with Law: We may disclose your information if required by law, legal process, or government request.
Cookies and Other Tracking Technologies
We may use cookies and other tracking technologies to collect information about your use of our website. This information may include your IP address, browser type, and other technical information. We use this information to improve our website and services and to personalize your experience on our website.
Your Rights
You have the right to access, correct, and delete the personal information that we hold. You also have the right to object to our processing of your personal information and to restrict our processing of your personal information. To exercise these rights, please contact us using the contact information below.
Security
We take the security of your personal information seriously and use reasonable measures to protect your information from unauthorized access, disclosure, or use.
Changes to this Privacy Policy
We may update this privacy policy from time to time. If we make any material changes to this policy, we will notify you by email or by posting a notice on our website.
Contact Us
If you have any questions about this privacy policy, please contact us at info@punchy.co